Privacy Policy
This policy explains what information York Plumbing Pros collects when you visit plumbingyorkpa.com or call us, and how we use it.
Who we are
York Plumbing Pros is a plumbing company based in Thomasville, Pennsylvania, serving York County. In this policy, "we", "us" and "our" mean York Plumbing Pros, and "you" means anyone who visits this website or calls us.
Information we collect
When you visit our website
This website has no contact forms, no user accounts and no advertising or analytics trackers. Like most websites, our hosting company's servers keep standard log files when a page is loaded. These logs can include your IP address, browser type, the pages you viewed and the date and time of your visit. We use them only to keep the site running and secure.
When you call us
When you call (717) 750-0749, our phone system receives your phone number and the time and length of the call. Calls may be recorded for quality and training. During the call you may give us your name, address and details about your plumbing problem so we can send a plumber.
When you email us
If you email us, we receive your email address and anything you include in your message.
How we use your information
- To answer your call or email and schedule plumbing work.
- To send a plumber to your address and complete the repair.
- To keep records of the work we do.
- To keep our website and phone system working and secure.
- To meet legal requirements.
We do not sell your personal information.
Who we share information with
We share information only when we need to: with the plumber handling your job, with the companies that run our phone system and website hosting, and when the law requires it. These companies may only use your information to provide their service to us.
Cookies
This website does not use cookies for tracking or advertising. Our fonts and images are stored on our own server, so loading a page does not send your information to font or image services.
Links to other websites
Our photo credits link to Unsplash and Pixabay. Those sites have their own privacy policies, and we are not responsible for how they handle your information.
How long we keep information
We keep call, email and job records only as long as we need them to serve you, keep business records and meet legal requirements.
How we protect information
This website uses HTTPS, which encrypts the connection between your browser and our server. We limit access to customer records to the people who need them to do their job. No system is perfectly secure, but we take reasonable steps to protect your information.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it when we no longer need it for business or legal reasons. To make a request, reach us through our contact details.
Children's privacy
Our services are for adults who own or rent homes. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
Contact us
Questions about this policy? Call us at (717) 750-0749 or use the details on our Contact page. You can also learn more about York Plumbing Pros.
Plumbing problem right now?
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Tell us what is going on and we will get a plumber headed your way anywhere in York County.